Terms and Conditions

Terms Of Use

Choice of visiting our homepage is solely the customer’s decision. Any dispute over privacy is subject to this notice and our Privacy Policy. This includes limitations on damages, arbitration of disputes, and the applicable law of the state. If the customers have any issues regarding the Privacy Policy, they should contact us at their best convenience. Our customer services shall be most happy to serve them. As our Policies are liable to change at any time, it is recommended that the customers go through the policy each time they enter the site to purchase.

The company gathers navigational information about where visitors go on our website and information about the technical efficiencies of our website and service (i.e. time to connect and time to download pages). This information allows us to see which areas of our Company’s Website are most visited and helps us understand our customers better than before. This also helps us improve the quality of those sites which are lacking in some way or the other. Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, written and other materials that are part of this site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by the Company.

This site and all its contents are intended solely for personal and non-commercial use. The customers may download or copy the Contents and other downloadable materials displayed on the Site for their personal use only. No right, title or interest in any downloaded materials or software is transferred to the customer as a result of any such downloading or copying. The customer may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivatives, sell or participate in any sale or exploitation of the site, its content, or any related software.

Electronic Communications

The moment the customer visits our site or sends e-mails to our contacts, the customer is communicating with our company electronically. It’s involuntary for the customers to receive our communications electronically. 11GhostWriters.com will communicate with the customer by e-mail or by posting notices on this site. Thus, the customer agrees that all agreements, notices, disclosures and relevant communication satisfy and fulfill all legal requirements and are equivalent to any legal statement in writing.

You agree that 11GhostWriters.com is not liable for any correspondence from email address (es) other than the ones followed by our own domain or/and any Toll-free number that is not mentioned on our website. 11GhostWriters.com should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility for any communication through email address (es) under our own domain name or/and via Toll-free number i.e. already mentioned on 11GhostWriters.com’s Website.

Copyright/Trademarks

All content that is included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of or its content suppliers and protected by and international ownership rightslaws. The compilation of all content at this site is the exclusive property of this company and protected by and international ownership rightslaws. All software used at this site is the property of this company or its software suppliers and protected by and international ownership rightslaws. The trademark names used within our sites are the property of their respective company or its subsidiaries and cannot be used in connection with any product or service that is not part of that company.

Site Policies, Modification, and Severability

We suggest all customers to our site review all other policies posted here. These policies also govern visits to our site. The Company reserves the right to make changes to our site, to our policies, and to these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Revision Policy

We offer up to three free revisions for each project, valid for up to 90 days after delivery of the final draft. Customers may request these revisions to ensure the book content aligns with their original instructions.

Revision turnaround time depends on the length and complexity of the order:

- For orders with up to 30 days urgency: Revisions completed within 30 days

- For orders with 30–60 days urgency: Revisions completed within 60 days

- For long-term orders (60–90 days): Revisions completed within 90 days

To qualify for free revisions, requests must be submitted within 90 days of delivery. Any revision requests beyond this period may incur additional charges.

Refunds may be considered only after three revision rounds have been completed and the customer remains unsatisfied with the results. Refund requests must be submitted in writing within 10 days of receiving the final draft.

All plagiarism-related revision requests must include a detailed plagiarism report.

Our Programs

The amount credited to your account through the Referral Discount offer is non-refundable and non-cashable. For programs and offers where additional amount is credited to the user account, e.g. Affiliate Program, the extra amount credited is non-refundable and non-cashable.

Refund Policy

If you request a refund before we start working on your project, 100% of your payment will be refunded (transaction charges will be deducted). If you are not 100% satisfied after delivery, you are eligible for a money-back refund within 30 days, provided that you first allowed us to complete 3 rounds of free revisions to resolve any issues. If we are still unable to meet your expectations after these revisions, a full refund of the balance amount will be processed. Any amount for work already completed will not be refunded.

In case of a refund, the content written by 11GhostWriters.com will remain our property and the customer cannot use it, in part or otherwise. If it is found that the content written by 11GhostWriters.com has been used by the customer, we shall have the right to initiate legal action.

Quality Assurance Policy

In order to provide the desired results, our consultants do not deviate from the specifications provided by the customer in the order form. All work is proofread prior to final delivery. It is to be noted that we guarantee the standard & quality of the order. Our quality control department double-checks each content for plagiarism before sending it to the customer. Every content undergoes our authenticity test through various advanced plagiarism detection software. It then goes to our board of editors to eliminate any possibility of plagiarism. All work submitted upon project completion becomes your property if it is paid for, and your responsibility.

Your Account

The use of individual customer accounts is solely the responsibility of the user in terms of maintaining the Confidentiality of their own account and password and for restricting access to their computer. The customer agrees to accept responsibility for all activities that occur under “your account” or “password.”

Best Price

We offer services at the best price along with exclusive free features. Customers are charged at a special discounted price. A quick read of our exclusive service features will help customers understand how we stay successful in the business. If customers find any site offering these EXCLUSIVE features, we will give them 10% additional discount. Promotional deals offering discounts cannot be combined with other discounts like Bulk Order or Membership Discount.

Disclaimers

Customer expressly understands and agrees that their use of the services is at their sole risk and that the services are provided “as is” and “as available.” In particular, the company, its subsidiaries, and affiliates, and its licensors do not represent or warrant to customers that:

- Customer’s use of the services will meet their requirements,

- Customer’s use of the services will be uninterrupted, timely, secure or free from error,

- Any information obtained by customers as a result of their use of the services will be accurate or reliable

Ownership in Case of Payment Dispute

If a payment dispute is initiated by the client and the order becomes unpaid, authorship, copyright, and all associated rights to the content automatically revert to 11GhostWriters.com. If the client wishes to retain ownership, the full payment must be reinstated within 3 business days of the dispute. Failure to do so will be considered a cancellation, and 11GhostWriters.com reserves the right to repurpose, resell, or publish the content without further notice.

Contact Us:

Email: [email protected]

Toll-Free: (888) 688-3490

Address: 11GhostWriters US, 444 Alaska Avenue Suite #CCL497, Torrance, CA 90503 USA